Onepercent Support

What is Onepercent?

Onepercent is a minimalist daily journal app that helps you capture key moments of each day. Every day, take 30 seconds to note your highlight and what could be improved (lowlight). The app generates weekly AI reports to analyze your trends.

How do I get started?

• 1.Download Onepercent from the App Store
• 2.Complete the onboarding to personalize your experience
• 3.Set up your daily reminder at your preferred time
• 4.Each day, note your highlight and lowlight
• 5.Check your AI reports every Sunday!

How do AI reports work?

Every Sunday, the app analyzes your week's entries and generates a personalized report. This report identifies your positive and negative trends, recurring challenges, and offers insights to help you improve. You can also generate a report manually at any time.

Is my data secure?

Absolutely. Onepercent uses AES-256-GCM end-to-end encryption. Your entries are encrypted on your device before being synced. Even we cannot read your reflections. Only devices signed in to your Apple account can decrypt your data.

How do I export my data?

Go to Settings > Export all entries. Your data will be exported in JSON format that you can save or share. The file contains the date, highlight, and lowlight for each entry.

How do I delete all my data?

Go to Settings > Delete all data. You will be asked to confirm. This action is irreversible and will delete all your journal entries from the device and cloud.

How does cloud sync work?

Cloud sync is a premium feature. Sign in with Apple in settings to enable sync. Your data is end-to-end encrypted before syncing, ensuring only you can read it.

What subscription options are available?

Onepercent offers two premium options:

• ▪Weekly: Subscription renewed each week
• ▪Lifetime: One-time payment, permanent access to all features

How do I cancel my subscription?

Subscriptions are managed through the App Store. To cancel, go to iPhone Settings > [Your Name] > Subscriptions > Onepercent > Cancel Subscription. Cancellation takes effect at the end of your current billing period.

How do I restore my purchases?

If you have reinstalled the app or switched devices, use the "Restore Purchases" button on the subscription screen. Make sure you are signed in with the same Apple ID used for the original purchase.

Does the app work offline?

Yes! You can create and view your entries offline. Data will sync automatically when you're back online. AI reports require an internet connection to be generated.

How do I use widgets?

Long press on your home screen, tap the + at the top, search for "Onepercent", and choose your preferred widget size. Widgets display your progress for the year with a visualization of completed days.